Calzados L'Alqueria SL is aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this sense, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council , of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD), as well as in compliance with the applicable national regulations regarding the protection of data, the following points related to the processing of personal data through this website are reported below.
IDENTIFICATION OF THE DATA RESPONSIBLE:
The person responsible for processing the data collected through this website is Calzados L'Alqueria SL; NIF: B98732415; address: C/ Julio Just 48, 46120 Alboraya (Valencia); phone: 963369737.
PURPOSE OF TREATMENT AND NATURE OF DATA COLLECTED
Depending on the form that the User completes in each case, the data may be processed for the following purposes:
Web clients:
When you buy a product in our online store, the data you provide us will be used to process, send and invoice the products purchased. In order to place orders in the online store, each customer will provide, voluntarily and under their responsibility, their personal data (name, surname, address, telephone number, billing information and payment method) which must be true and accurate. . The User who formalizes the online purchase process, declares to be the owner of the information provided, or failing that, to have authorization from the person on whose behalf they carry out the management.
Registered users:
The information that you provide us in the registration form is used for the management of Users of the website, so that you can access your profile, check your orders and make your purchases without having to enter your identification data again. (name, surnames, email and telephone) and delivery address. You can modify your profile settings whenever you want. Likewise, as a registered User, you will be able to access the following functionalities:
Indicate your assessment in relation to the products you purchase through this website.
Request that we inform you when there is availability of a product without stock.
Check your purchase history
Calzados L'Alqueria SL will not accept false registration attempts or attempts to impersonate the identity of persons or companies. The provision of false information in the registration form will imply the automatic withdrawal of the User. Calzados L'Alqueria SL reserves the right to verify the information provided by the User by telephone verification.
Newsletter:
In the cases in which you grant us your consent as provided in article 21 of the Information Society Services Law, we will use your identification and contact data to send you information about the news on the website, news of interest about our shoes, as well as promotions and offers of our products and services. This information may be sent by post, telephone and/or electronically. In the event that you subscribe to our newsletter, we will send you periodic communications via email, with information on news and events related to the category or categories of shoes for which you have requested to receive our newsletter. The validity of the promotions that we send you may be subject to the availability of the products and more specific specifications about them. If you have any questions, we will inform you about the conditions of the promotions through our Customer Service Department.
Contact:
The personal data that you provide us through the contact form will be processed solely to attend to your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request that you address to us.
DATA CONSERVATION
Web clients:
The information will be kept for the period necessary to manage the delivery and billing of the products purchased; Subsequently, the information will be kept blocked during the limitation period for legal actions and, after said period, it will be deleted.
Registered users:
The information of registered Users will be kept indefinitely unless the User requests to be removed as a Registered User.
Newsletter:
The information of recipients of commercial communications will be kept indefinitely unless the User requests to unsubscribe from receiving new communications, in which case, we will proceed to remove their data and include them in our Robinson List in order to guarantee that no new commercial shipments be made.
Contact
The information collected through the contact form will be kept for the period necessary to attend to the request for consultation or information that the User has requested; Subsequently, the data will be deleted, unless the nature of the query or request requires the conservation of your information for other purposes, in which case we will inform you about said purpose of treatment, the period of conservation and data recipients, in the terms that correspond.
EXERCISE OF RIGHTS
The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. The User may request the limitation of the processing of their data, in which case Calzados L'Alqueria will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may oppose the processing of their data. In this case, Calzados L'Alqueria SL will stop processing the data, except for legitimate reasons, or the exercise or defense of possible claims. Finally, We inform you about your right of portability provided for in the RGPD so that your data can be provided to the Data Controller that the User indicates. To make these rights effective, the User can send an email to [email protected] or send a letter to the following address: C/ Julio Just 48, 46120 Alboraya Valencia.
In the cases in which it considers that during the processing of data by Calzados L'Alqueria SL the data protection rights of the interested party have been violated, especially when they have not obtained satisfaction in the exercise of their rights, The User You can file a claim with the competent Data Protection Control Authority .
SECURITY OF THE INFORMATION
Calzados L'Alqueria SL uses technologies appropriate to the current state of the art to protect your data and personal information, so our website is stored on secure servers protected against the most common types of attacks. However, we remind you that there is no such thing as invulnerable technology and that therefore you must put in place the means at your disposal to maintain the security level of your data. Calzados L'Alqueria SL has adopted the technical and organizational measures that guarantee the security of personal data and prevent their alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.